Privacy Policy & Terms
PERSONAL INFORMATION WE COLLECT
We are committed to protecting your privacy online
We appreciate that you do not want any personal information that you may provide distributed indiscriminately. This policy explains how we collect your information, what we do with it, and what controls you have.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- Other tracking technologies may be tested from time to time, and will be detailed here if they are implemented as a permanent fixture to the site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal, Apple Pay, Google pay), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Administer your account with us.
- Communicate with you;
- Screen our orders for potential risk or fraud and Verify and carry out financial transactions in relation to payments you make online; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Audit the downloading of data from our website.
- Improve the layout and/or content of the pages of our website and customize them for users
- Provide you with a more personalised experience on our site.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use this data for retargeting advertising with Facebook and Google Adwords, you can opt out of this form of advertising by contacting us directly, or via the opt out mechanisms of Google and Facebook using the links detailed below.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/
- Google: https://www.google.com/
- Bing: https://advertise.bingads.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 16.
Terms & Conditions
Introduction
This site is for U.S. customers only.
Return Policy
All returns must be authorized by SpiceRange.com within 5 days of the delivery date. Return authorization requests are made by writing to info@spicerange.com Please be sure to indicate Order Item # and Order # on the request. We will provide you instructions on what to do next.
We do not provide change of mind returns and only applicable if any products arrive damaged.
Disclaimer of Warranty
By using this web site over the internet, you expressly assume all risk attributable thereto. Spicerange.com , makes no warranty, either express or implied, including without limitation, any warranty of merchantability or fitness for a purpose. This disclaimer in no way alters the terms of any manufacturer’s warranty that comes with the products purchased from this site; however, spicerange.com, disclaims all affiliation with such warranties. spicerange.com shall have no liability to you or any third party for special, indirect, exemplary, or consequential damages or any other economic hardship arising out of the use or inability to use the products, and in all cases liability is limited strictly to replacement, repair or the value of the products purchased. State laws vary, and certain parts of this disclaimer may not apply to you. spicerange.com service is provided on an “as is” basis and spicerange.com, does not warrant that service of the web site will be provided without interruptions or error free.
Limitations on Liability
Spice Range is an ecommerce entity engaged in the selling of goods over the internet. It is not a manufacturer. In any event Spice Range will only be liable up to the amounts paid by the customer for the products bought with us. Customer will not hold SpiceRange.com liable for any defects in products resulting in damages greater than amount paid by customer.
Errors and Omissions
Spice Range, makes every effort to ensure the accuracy of the information published on the web site. Nevertheless, the web pages published on this site may contain technical inaccuracies or typographical errors. If an error is made and a product is listed at an incorrect price, We shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Spice Range shall immediately issue a credit in the amount of the incorrect price.